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Why Chained Links Family Restaurant wins on generous authentic Thai but quietly tacked on an extra hundred baht and lost a loyal customer
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Chained Links Family Restaurant — a short-handed verdict
Chained Links Family Restaurant is listed as a restaurant and carries an aggregate score of 4 out of 5 based on four public reviews.
What the reviews actually tell you
One long-form review from 2018 praises authentic Thai dishes served in large portions at what the reviewer called a reasonable price while also noting a breezy, open layout and staff who come across as friendly.
The same 2018 account records an unpleasant billing incident in which the reviewer was charged an extra 100 baht compared with a previous visit and concluded they would not return.
Two reviewers posted perfect scores in 2019, creating a short burst of strong endorsements that followed the 2018 complaint and preceded the most recent entry.
A fourth review, posted roughly ten months ago, rates the place at four stars, signalling a solid but not glowing recent impression from the local community.
What those data points reveal when read together
The mix of two high scores, one moderate score and one distinctly negative score points to inconsistency rather than a steady standard; small sample size exaggerates each opinion.
Positive remarks about portion size and perceived authenticity suggest the kitchen can deliver satisfying, value-oriented plates, a useful signal for diners prioritizing quantity and local flavour.
The documented billing dispute exposes a vulnerability in price transparency that could matter more to repeat customers than to one-off tourists.
Location and logistics that affect your visit
The restaurant sits amid several lodging options and service businesses including Green Gen Hotel, M2S Phuket, So View Phuket Resort, Day One House, and nearby car rental services such as N.B car for rent Phuket, making it convenient for guests staying locally.
A grocery outlet called ร้านโกหมักเกาะสิเหร่ is also nearby, which indicates a neighborhood that blends resident services with visitor accommodation rather than a purely tourist strip.
Free street parking is available, offering a practical advantage for diners driving to the area while also implying you should be prepared to find space on the curb rather than a dedicated lot.
Practical rules of engagement
- Ask to see the menu prices before ordering and request an itemized bill when paying; data show a confirmed pricing dispute has occurred and you should remove ambiguity where you can.
- If you do not read Thai, bring someone who does or point to menu items while confirming the price aloud; one reviewer used the ability to read Thai to detect a discrepancy.
- Plan visits if you value hearty portions and straightforward Thai plates; reviewers who gave top marks did so after dining experiences that emphasised portion size and taste.
- If you are a repeat customer, treat your next visit as a mini audit: photograph the menu prices or note them somewhere visible to avoid later contestation.
- If convenience to nearby hotels or a drive-in option matters, factor in the free street parking and the cluster of lodgings and services around the restaurant.
Final judgement for sensible diners
Data from the four reviews point to a place that can serve generous, authentic-seeming Thai food and is positioned conveniently for local travelers, but it has shown at least one concrete lapse in price integrity that damaged a customer’s loyalty.
If you want filling meals near your hotel and don’t mind doing a little due diligence on the bill, Chained Links can be a practical choice; if you are intolerant of any risk around pricing or rely on large crowds and consistently replicated quality, the limited and uneven review record suggests looking elsewhere first.
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