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Café Andaman will infuriate you then astonish you — staff who laugh, freezer lasagne and bloated menu, yet stunning poolside plates that shine
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Café Andaman — a restaurant that alternates between knockout joy and flat-footed disaster (rating: 3.6/5 from 41 reviews)
The hard evidence of a mood swing
- One guest gave a perfect score and called the food fantastic, describing the meal as a great start to their stay at Cape Panwa hotel.
- Another reviewer slammed both service and food, specifically accusing the lasagne of tasting like a frozen reheated product with stringy fake cheese.
- A patron detailed a shocking service breakdown involving an employee named Jajah who ignored repeated attempts for attention, laughed, pointed elsewhere, and left à la carte diners feeling abandoned in what is often treated as a buffet space.
- Critique exists from a mid-score reviewer who reported an overcooked salmon, unevenly cooked potatoes, mediocre cocktails and mains, while praising the dining area and its swimming pool view but noting mismatch with expected hotel standards.
- Another visitor labelled the place incredibly expensive with a bloated menu approaching a hundred items, arguing that focus and restraint would improve quality and saying the restaurant’s breakfast offering was a low point.
Service vs. kitchen: where it explodes
Read those five snapshots as a diagnostic: the kitchen can perform beautifully, then ship out something that tastes like it came from a supermarket freezer. The front of house occasionally behaves like it’s understaffed and uninterested, even to the point of public rudeness. That kind of volatility destroys trust; when a single staffer can take a table from zero to furious, the whole experience is compromised.
Menu strategy and price positioning — a strategic mess
When a place runs nearly a hundred menu items and draws comments on being overpriced, it reveals a fundamental operational problem: dilution of skill. Chefs spread thin across too many preparations produce hit-or-miss results. The data points to a menu bloat that likely undermines both consistency and the ability to perfect core dishes.
Practical logistics you should know
- The restaurant operates daily with early morning hours for breakfast and an all-day service block ending late at night.
- Payments accept contactless NFC transactions and the business is not cash-only.
- Free street parking is available for drivers, and wheelchair-accessible seating is provided.
- Nearby businesses include multiple bars and massage services and the Amatara Welleisure Resort, placing Café Andaman in a resort-heavy neighborhood with easy access to leisure amenities.
How to visit without getting burned — tactical guidance from a chef who’s seen this before
- Confirm the service mode before you sit: ask whether they are running buffet or à la carte that day, and insist on clarity if you’re not dining at a buffet.
- Don’t gamble on complex or bulk-menu dishes on night one. Ask which three dishes the kitchen nails consistently and order those.
- If staff are slow or dismissive, escalate immediately to management. A single ignored table is a red flag worth leaving over; you deserve better than indifference.
- Avoid peak hotel-busy windows if you want the best shot at attention and steady cooking; time your visit during quieter service periods.
- Use contactless payment to speed up departure if the bill becomes an issue; it’s supported here.
Final verdict — brutal honesty with a sliver of hope
This place can be brilliant. It can also be a bloody mess. Know which version you’re walking into.
If you crave consistency, this is a high-risk table: potential rooftop-quality moments exist, but so do basic service failures and kitchen laziness. Go in informed: order conservatively, demand clarity on service style, and be ready to walk away if staff cross the line. For adventurous diners willing to accept variance, there are nights of genuine delight; for anyone paying premium hotel prices expecting flawless execution every time, disappointment is a realistic outcome.
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7.807801, 98.409218
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