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Leave request → Manager will explain everything
Au Bao Auto Service car repair: friendly mechanics and thorough diagnostics; verify parts availability and true weekend opening hours first
Car rental in Phuket = complete freedom of movement. Explore all beaches, mountains, temples without being tied to taxis or buses. Your schedule, your routes.
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- Insurance included in price
- English-speaking support
Leave request → Manager will select car
Au Bao Auto Service — quick verdict based on 15 customer reviews (rating 4.1)
Au Bao Auto Service shows a mix of positive customer interactions and at least one serious service breakdown. The business is listed with daily hours of 8:00 AM to 6:00 PM, but recent feedback reveals inconsistencies that matter when you plan repairs.
What customers consistently praise
- Several reviewers emphasize polite, approachable staff and an owner who treats customers kindly, creating a low-stress service experience.
- One customer reports the mechanic performed a road test to verify a strange symptom before committing to repairs, which indicates hands-on diagnostic habits.
- A long-standing reviewer simply noted repairs were done well, suggesting the shop can complete work to customers’ satisfaction in many cases.
Service problems and red flags reported by customers
- A recent reviewer found the shop closed on weekends despite online listings showing weekend hours, so posted hours and actual availability may differ.
- An extended account of a window repair describes a promised same-day repair using genuine parts that did not materialize, pointing to unreliable timelines for OEM-dependent jobs.
- The same account indicates the shop attempted to install a part that proved to be the wrong model and left the window stuck after reassembly, flagging quality-control lapses on fitment checks.
- The customer paid a 1,500 baht deposit for parts, later received only 1,000 baht back when the job was not completed, suggesting deposit handling and refund practices can be problematic.
- That customer waited up to 14 days with no update and eventually went to a dealership that reported a 3–4 day parts turnaround, implying the shop’s parts sourcing and follow-up communication can be much slower than OEM channels.
Actionable tips before you bring a vehicle to Au Bao Auto Service
- Call ahead and confirm weekend operations rather than relying on online hours; at least one customer experienced closure when maps indicated open.
- For repairs that require specific OEM parts, ask how parts will be sourced and for an estimated lead time in writing so you have a clear timeline to compare against dealership alternatives.
- Limit upfront deposits when possible and request a written receipt itemizing the charge to avoid disputes over refunds or partial returns.
- Insist on verifying the repaired function in person before leaving (for example, operate the affected window/part at the shop) to catch incorrect fitment on the spot.
- Plan backup transportation when booking work that might involve parts ordering; reviewers describe multi-day delays for part-dependent repairs.
- If you need to wait locally, the shop sits near convenience options such as Mini Big C, 7-Eleven, and a local pharmacy for basic errands or refreshments while your car is in the bay.
Who should consider this shop — and who should not
Consider Au Bao Auto Service if you want a neighborhood shop with personable staff and technicians who perform hands-on diagnostics; those looking for straightforward, non-OEM maintenance or inspections are likely to have a smooth experience. Avoid this shop for urgent repairs that depend on specific genuine parts unless you verify parts availability and a firm completion promise in advance.
Bottom line
Au Bao Auto Service earns solid marks for customer-facing behavior and in-shop diagnostics, but customer reports reveal real weaknesses in parts management, timeline reliability, and deposit handling. Verify hours, get timelines and receipts in writing, and weigh the dealership route when fast OEM part delivery is critical.
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🕒 Opening Hours
7.848515, 98.336304
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