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Chanin Kanchang Garage car repair warning Slow turnaround and poor communication on paint and body work expect delays, call for updates
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Chanin Kanchang Garage — quick snapshot
Chanin Kanchang Garage is a car repair shop rated 3.3 out of 5 from 39 reviews.
Hours and practical details
- Open Monday through Saturday, 8:30 AM to 5:00 PM; closed Sundays.
- Payment methods and parking or accessibility information were not specified in the available data.
What customers actually experienced: turnaround and scheduling
Multiple customers reported very long turnaround times for what they described as simple jobs, with one review specifying a three‑month wait to complete a single bumper panel.
Communication and customer service problems
Several reviews describe poor communication: customers said they received no proactive progress updates and often had to initiate repeated calls to the shop, including one instance where the customer called back five to six times before being contacted. One reviewer reported being shouted at when a companion phoned on their behalf, which created a feeling of being unwelcome in the office.
Paint and cosmetic work — recurring quality issues
Paint jobs drew the most consistent complaints: paint overspray or mist was reported to have reached unintended areas of a vehicle, color matching was inadequate when staff used a color number rather than matching the actual shade, and workmanship problems included incomplete coverage at panel edges and visible water marks in the finish.
Mixed outcomes and unresolved rework
Not every customer had a negative experience: one review simply described the service as quick, and another said the work on their car was alright. At least one review was awaiting the results of rework after discussing problems with the owner, indicating some issues were being addressed but without confirmed resolution.
What this means if you need work done here
- If you need cosmetic work such as painting or bumper repairs, expect the potential for extended delays and inspect paint quality closely before leaving the premises.
- Because proactive updates are not consistently provided, designate a single point of contact at the garage and require a committed communication plan and timeline in writing.
- Require physical color samples or an approved test panel before approving a full paint job, and photograph the vehicle before work begins to document preexisting conditions.
- Ask for a written estimate and a guaranteed pickup date; if the shop cannot provide clear timelines, plan for alternate arrangements for vehicle use during extended repairs.
- If you value strong customer service, consider getting recommendations or a second estimate from other local shops first, since multiple reviewers suggested choosing another facility for paint work.
How to protect yourself — checklist to use before authorizing work
- Obtain a written scope of work and target completion date.
- Require progress calls or photos at agreed intervals and name the staff person responsible.
- Confirm color match with a physical swatch or test panel signed off by you.
- Take high-resolution before photos of any panels to be painted and note existing damage.
- Retain receipts for parts and paint codes to help with any later disputes.
Bottom line
Review data shows recurring problems with paint quality, communication, and long waits, while occasional customers report acceptable or quick service; if you decide to use Chanin Kanchang Garage, limit cosmetic jobs unless the shop provides written guarantees and clear, regular communication, and prepare to document everything in advance.
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7.854862, 98.342361
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