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Red and Gold Customs Phuket Rawai motorcycle and big bike repairs and custom work with professional staff, clean shop and fair pricing

Red and Gold Customs in Rawai, Phuket — real-world look at bike repairs, diagnostics, rentals and installs. Reviews praise a clean shop, helpful staff (Dan), fair pricing and reliable big-bike work. Read to see typical wait times and value.
Car repair
⭐⭐⭐⭐⭐ 5/5Based on 295 Google reviews

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1 / 5

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Red and Gold Customs — quick snapshot

Red and Gold Customs is a motorcycle-focused repair and rental shop in Rawai, Phuket that holds a 5 out of 5 rating from 295 Google reviews.

What customers consistently praise

Reviewers point out a clean, well-kept shop environment that gives confidence the team cares about details.

Several customers said their bikes came back looking stunning and like new after service, suggesting cosmetic and finish work is handled carefully.

Multiple reviewers praised the staff as helpful and professional, reporting that the team could diagnose and resolve issues even on large-displacement machines.

Services, capability and examples from real work

Customer reports indicate a broad service offering: repeated repairs, diagnostic work, and custom installations such as luggage rack fitting have been completed on site.

One reviewer explicitly noted the shop fixed a Harley and provided a diagnostic, which is useful evidence of experience with big bikes rather than only small scooters.

A long-term customer returned multiple times for repairs, which reinforces the impression of dependable follow-up service rather than one-off fixes.

Rentals and personal service details

The business also operates scooter rentals; one guest rented a scooter for roughly five months and another hired a CBR 500cc for a one-week trip, both reporting positive experiences.

Guests described a caring point of contact named Dan (appearing as Dan or Dani in reviews) who supplied direct contact details and stayed responsive during rental periods.

Several commenters singled out the friendly environment and recommended the shop as a rental choice in the Rawai area.

Pricing signals from reviewers

Customers described pricing as favorable, using phrases that indicate the shop is perceived as well priced for both rental and repair work.

Practical logistics to plan your visit

Operating hours are Monday to Friday 11:00–18:00 and Saturday 11:00–17:00, with the business closed on Sunday, so plan appointments within those windows.

The shop sits near everyday amenities including a 7-Eleven and several bars and restaurants, which makes short waits more convenient for customers who need to step out.

Actionable advice based on real customer experience

  • Ask for a single point of contact and a mobile number when booking so communication matches the direct-support style described by prior customers.
  • Request a written checklist or invoice of performed work and parts to match the care-focused results other customers reported.
  • If you need custom hardware fitted, such as racks, bring photos or specs so the team can confirm feasibility before starting the job.
  • Inspect cosmetic work and take a short test ride before leaving the shop to verify the finish and rideability that other customers highlighted.

Who should consider Red and Gold Customs

Riders who want a shop praised for cleanliness, visible finish work, hands-on customer support and scooter rental options will find this place worth a look, especially if you need someone who has handled large motorcycles as well as rentals.

Bottom line

Customer-driven evidence shows Red and Gold Customs combines well-reviewed repair and rental services with direct, responsive communication; use the planning tips above to get the most reliable outcome from your visit.

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🕒 Opening Hours

Monday: 11:00 AM – 6:00 PM
Tuesday: 11:00 AM – 6:00 PM
Wednesday: 11:00 AM – 6:00 PM
Thursday: 11:00 AM – 6:00 PM
Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: Closed
📍 Coordinates:
7.77995, 98.318108
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