Apotheke reviews reveal confusing posted hours that send customers at night, refusal to accept returns and prices far higher than market
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Quick verdict on Apotheke — what the ratings actually say
Apotheke holds a 2.6 out of 5 average from five posted reviews, a small dataset that mixes strong praise and sharp complaints.
What visitors praise
- A reviewer from 2022 reported competent pharmacists who communicate well in English, which is a concrete plus for non-native speakers.
- Another 2022 reviewer left a short positive endorsement, indicating some past customer satisfaction without details.
What visitors criticize
- One recent review reports the pharmacy refused to accept a return of an unopened product even when asked one minute after purchase while the customer was still inside the store.
- That same reviewer claimed prices are roughly three times higher than the market average, presenting a clear value concern.
- Two separate reviewers across 2024–2025 flagged incorrect or misleading posted work hours, reporting that customers were confused and have traveled late at night expecting service that was not available.
Timeline insight: why the mix of good and bad matters
Positive comments date from 2022 while all detailed negative reports appear in 2024 and 2025, which suggests a noticeable shift in customer experience across time rather than random variation.
Operational data the public listing does not provide
The official operating schedule is not specified in the available dataset, which makes it impossible to verify advertised hours against the multiple schedule complaints left by visitors.
Payments and practical details you can rely on
The business listing indicates acceptance of credit cards, debit cards and NFC contactless payments, so card users should be covered even though cash handling details are not provided.
Three practical actions before you visit Apotheke
- Confirm hours by phone or a real-time source — multiple reviewers reported incorrect posted hours, so verify availability before traveling, especially at night.
- Ask about the returns policy up front — a reviewer experienced a refusal to accept an unopened product immediately after purchase, so get clear confirmation before buying high-cost items.
- Compare prices before buying — a reported price level that is about three times market average means you should check competitors for the same product or ask for itemized pricing.
How to interpret this review set as a shopper
The sample size is small but clustered: early impressions show helpful, English-speaking staff while recent feedback focuses on pricing and operational failures, creating a split reputation that matters depending on what you value most.
Who should consider visiting Apotheke
Consider this pharmacy if access to English-speaking staff is important and you can confirm hours and return policy ahead of time; if predictable opening times, transparent returns and competitive pricing are essential, shoppers should proceed with caution or compare alternatives nearby.
Final analyst takeaway
Apotheke demonstrates a clear contradiction between service competence reported earlier and recent operational complaints about returns, prices and scheduling. Verify hours and policy details before committing to a purchase, bring card or contactless payment methods, and shop around for price comparisons to avoid surprises.
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