BAANYASURIN PHARMACY Phuket open daily 8 AM–10 PM — praised for wide selection and friendly advice by visitors, but several customers flag unclear or inflated pricing
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BAANYASURIN PHARMACY — fast read: friendly service and wide selection, but watch prices
Overall rating 3.9 from 19 reviews reveals a split narrative: multiple visitors praise product range and staff friendliness, while other guests report confusing pricing and suspected overcharging. The operating hours are clear and consistent, which matters for anyone shopping outside standard business times.
What customers liked: product variety and helpful staff
- Several reviewers highlighted a broad product assortment, indicating the store stocks a wide array of everyday medications and supplies.
- Multiple guests described staff as friendly and willing to give advice, with at least one visitor saying they were impressed enough to return when in Phuket.
- A recent review noted the store seems to have everything needed for common health issues, reinforcing the impression of good inventory depth.
What customers warned about: price transparency and billing
- One guest reported buying antibiotics plus three anti-diarrheal/digestive medicines for enteritis and being charged 648 baht, with a 3% credit card note mentioned on the bill.
- Another guest reported a small roll of gauze being sold at 60 baht and said the cashier showed the price on a calculator rather than the computer system, creating suspicion about accurate pricing.
- These complaints suggest inconsistent price display at checkout and at least one apparent credit-card surcharge or rounding that customers noticed.
Hours and local convenience
- Open daily 8:00 AM to 10:00 PM, making it convenient for early-morning and late-evening needs.
- The business sits in an area with nearby cafés, restaurants and massage services, which is useful if you need other errands after a pharmacy visit.
Reconciling the split reviews: likely root causes
The positive comments about selection and staff behavior point to a capable retail operation that meets clinical and OTC needs. The negative reports focus narrowly on pricing and checkout transparency rather than product quality or customer interactions, which suggests store staff can be friendly and helpful but the pricing practices or point-of-sale procedures may be inconsistent. One reviewer bought prescription-strength antibiotics in a hurry and later questioned the total cost, implying immediate need can make customers vulnerable to unexpected charges.
Actionable guidance before you buy
- Ask for itemized prices before the cashier rings up complex orders, especially when buying multiple medicines.
- Request to see prices on the in-store display or on a printed receipt if any amount looks unfamiliar at checkout.
- If paying by card, explicitly ask whether a surcharge applies and confirm the percentage to avoid surprises like the reported 3% note.
- Photograph price labels or the till display when you suspect a discrepancy; documented evidence helps resolve disputes and protects you as a customer.
- If you need urgent medication, weigh convenience against price risk: reviewers show the pharmacy can supply antibiotics quickly, but cost verification matters when time is tight.
Who should consider BAANYASURIN PHARMACY
This pharmacy fits visitors and locals who prioritize availability and friendly in-person help and who can take a moment to confirm prices. If you require late-hour access or a broad product selection, the 8:00 AM–10:00 PM daily schedule is a strong advantage. If you are highly price-sensitive or need multiple items on short notice, use the checkout precautions above to reduce the chance of an unpleasant billing surprise.
Bottom line
BAANYASURIN PHARMACY earns a mixed but informative reputation: dependable stock and approachable staff balanced against at least two independent reports of price opacity. Follow the recommended checks at purchase and you can likely benefit from the store’s range and hours while avoiding the documented pitfalls.
🕒 Opening Hours
7.976217, 98.28157
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