Good Heart Pharmacy open daily until midnight praised for English speaking pharmacists but tourists allege overcharging and refund refusal
Border run = legal trick to reset your tourist visa. Exit Thailand, re-enter same day = new 60-day stamp.
- Get 60 new days (not 30)
- Same day return to Phuket
- All transport included
- 100% success guaranteed
Leave request → Manager will explain everything
Good Heart Pharmacy review — clear praise, sharp complaints, and what to know before you go
Quick snapshot: Good Heart Pharmacy has an aggregate score of 4.4 out of 5 from 20 reviews and shows a split between strong service reports and several serious pricing complaints.
What reviewers praised
- Described as a small shop that nevertheless carried everything one reviewer needed during their visit.
- Multiple visitors noted that the pharmacist and other employees speak English well, which helps non-Thai speakers navigate purchases and prescriptions.
- A pharmacist named Yaya received specific personal thanks for caring for customers.
- Service from a Muslim staff member wearing a hijab was called out positively by a reviewer for attentiveness.
What reviewers complained about
- One reviewer reported being sold a sleeping balm for 300 baht while stating its market price was about 80 baht.
- Another visitor claimed tourists were charged up to 15 times local market prices without price explanations.
- A reviewer alleged staff refused to accept returns or issue refunds after disputing a purchase price.
- Concerns were raised that staff reportedly quoted different prices to different customers and exploited language gaps.
Are the positive and negative reports contradictory?
Yes. Positive comments focus on staff friendliness, named individuals, and English-language help. Negative reports focus narrowly on pricing, inconsistent quotes, and refund refusal. Those two clusters can coexist: courteous, English-speaking staff can still be the source of transactional problems when price transparency is weak.
Hours, payment methods, and local context
- Operating hours: open every day from 8:00 AM to 12:00 AM (midnight).
- Payment: accepts credit cards and NFC contactless payments.
- Nearby points of interest include Black tiger Co., Beirut Shawarma & burger, and a local grocery store, which may be useful when planning a stop in the area.
Actionable tips for visitors (based on reviewers’ experiences)
- Always ask for the exact price before handing over money and confirm the brand and size of the product.
- Request a printed receipt the moment you pay; keep it until you’re sure you will not return the item.
- Use a translation app to record the agreed price in the local language before purchase if you do not speak Thai.
- Compare the price of packaged over-the-counter items at two nearby stores before committing to purchase non-prescription products.
- If you prefer to buy only when lines of accountability exist, prioritize products with barcodes and manufacturer packaging and avoid bargaining on unbranded items.
Who this pharmacy is best for
- Travelers who value English-speaking staff and who will strictly verify prices and keep receipts.
- Shoppers who need late-evening access, since the store is open until midnight every day.
Who should be cautious
If you are uncomfortable negotiating price or verifying value, or you rely primarily on verbal price quotes when you cannot verify packaging and receipts immediately, consider alternative pharmacies or insist on documented pricing before purchase.
Final assessment
Good Heart Pharmacy presents a mixed but telltale pattern: reliable customer-facing service with named staff praised for helpfulness, combined with several serious accusations about pricing transparency and refund handling. Use the store if you require English communication and can insist on written prices and receipts. If you want to avoid potential disputes altogether, compare prices locally and proceed only when a clear, verifiable price is given.
Bottom line: Helpful staff and long evening hours make this a convenient option, but exercise price diligence on every purchase.
FastTrack Thailand = skip 2-hour immigration queues. Personal escort meets you with name sign, guides to VIP lane. 2 hours → 15 minutes guaranteed.
- 2 hours saved every arrival
- Personal escort with name sign
- VIP immigration lane access
- From $40 - cheaper than expected
Book FastTrack → Save 2 hours today
🕒 Opening Hours
💳 Payment Options
7.892565, 98.301384
Comments are closed