Medis Pharmacy Phuket Rajabhat: friendly long‑hour staff yet one traveler reports steep markup on meds — what visitors need to know
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Quick snapshot: should you trust ร้านยาเมดิส [Medis Pharmacy]?
Rating and volume: the place carries a solid 4.7 out of 5 based on 13 customer reviews, but the star average masks a sharp contradiction between warm service reports and one serious pricing complaint.
What guests consistently praise
Multiple reviewers describe the staff as friendly, attentive and helpful, using words that emphasize kindness and good service rather than just efficiency.
What one reviewer warns about — concrete details to know
One customer reported being charged 1,420 baht for medication supplied for a sore throat that included antibiotics and anti-inflammatories.
The same customer observed a young member of staff behind the counter who needed to call the pharmacist for clinical advice before the sale.
That visit occurred late in the evening while the store was closing, a factor the customer says influenced their decision to pay rather than delay treatment.
After leaving, that customer compared prices and purchased antibiotics at another nearby pharmacy for 80 baht, calculating a difference of 1,340 baht.
The customer explicitly recommended foreigners be cautious because they felt vulnerable to overcharging when lacking local knowledge.
Hours: conflicting signals you should check before you go
The provided operating schedule states daily opening from 9:00 AM to 11:00 PM.
At least one review claims different hours, specifically opening from 6:00 AM to midnight, creating an inconsistency between guest reports and the official schedule.
The late-evening timing of the pricing complaint suggests that visits near closing time may reduce opportunities to verify treatment choice or price.
Practical payment and location context
Payment options accept credit cards, debit cards and NFC payments, which is convenient for tourists who prefer cashless transactions.
Medis Pharmacy sits in the Phuket Rajabhat neighborhood near cafes, restaurants and lodging, making it an easy stop if you are already in that area.
Actionable tips based on visitor experiences
- Ask to speak directly with the pharmacist before approving prescription-level drugs; one reviewer noted staff needed to call the pharmacist, so direct confirmation cuts ambiguity.
- Request an itemized receipt listing each medicine and price to spot any unexpected charges immediately.
- Compare prices quickly if time allows; the data shows a major price gap for antibiotics between pharmacies in the same area.
- Avoid last-minute purchases when possible — a late-evening visit in one review limited the customer’s ability to seek alternatives or double-check costs.
- Use card or NFC where available to keep a clean transaction record useful for disputes or returns.
- Check current opening hours by phone or Google before relying on a specific schedule, since guest reports conflict with the advertised times.
- If you’re a foreign visitor, bring a Thai-speaking companion or ask hotel staff for recommendations to reduce the risk of mispricing.
Analyst conclusion — balanced recommendation
The majority of reviews emphasize friendly, attentive staff and generally good service, but a single detailed account of what the customer perceives as a large overcharge is a meaningful outlier that affects trust for visitors without local knowledge.
If you value courteous service and convenient payment methods and are shopping during standard hours, Medis Pharmacy likely meets expectations; if you need prescription drugs that carry cost variability, take the practical steps listed above to protect yourself.
Bottom line: start by confirming hours and pharmacist availability, ask for an itemized receipt, and compare prices when you can — those steps will let you keep the friendly service and avoid potential price surprises noted by one guest.
🕒 Opening Hours
💳 Payment Options
7.908837, 98.389404
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