Why pharmacy 1 open 9am–10pm gets slammed for no pharmacist, cashiers overcharging tourists and refusing receipts — what to watch for
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1 — Mixed reputation: 3.3/5 and sharp warnings from visitors
Snapshot: Google shows a 3.3/5 score from 12 reviews; guest comments are sharply divided between accusations of overcharging and poor customer handling, and a single report of an effective over-the-counter recommendation.
What reviewers report about pricing and receipts
Multiple reviewers documented concrete price discrepancies: one reported prices about +40% higher than competitors, another said a medicine was sold at roughly 3 times the usual price, and a third claimed staff quoted two to three times normal prices on the spot.
One visitor described being charged a specific amount of 400 (currency not specified) for a medicine box during a short visit.
There are two separate complaints that staff refused to provide a receipt after purchase, and one reviewer explicitly labeled the experience as tourist fraud.
Staff behaviour, presence of licensed personnel and dispensing errors
A reviewer stated there was no pharmacist on site, implying purchases were handled by non-pharmacist staff.
Multiple contributors described staff as rude or impatient; one named a woman who greeted customers with hostility from the moment they entered.
At least one reviewer reported receiving the wrong medicine from the cashier, which raises concerns about verification and dispensing checks.
One visitor said a clerk was so impatient that after a brief interaction they were told to leave the shop.
Medication outcomes and customer experience
On the positive side, one guest who sought help for diarrhea reports staff recommended an effective medication and that symptoms improved after taking it.
The coexistence of an effective recommendation and several dispensing complaints highlights an inconsistent clinical experience across visits.
Practical logistics: hours, payment and local alternatives
- Opening hours: open daily from 9:00 AM to 10:00 PM.
- Payments accepted: accepts credit cards.
- Nearby options: at least one reviewer pointed out there are decent pharmacies within about a five-minute walk, suggesting viable alternatives very close by.
- Local context: nearby businesses listed in the area include Rawai Palm Beach Resort, Raja Palm Restaurant, and several car rental and shopping options, indicating a tourist-frequented zone.
Actionable guidance based on visitor reports
- Before purchasing, confirm the price for each item and compare with at least one nearby pharmacy within a short walk.
- Ask to deal directly with a licensed pharmacist when seeking clinical advice or prescription clarification, since one reviewer reported no pharmacist present.
- Inspect medicine packaging on the spot and verify the product name and dosage to avoid receiving the wrong item.
- Keep an eye on the interaction tone; if staff seem hostile or impatient consider walking to an alternative pharmacy listed nearby.
- If you suspect price inflation, document the transaction and be prepared to leave without buying; reviewers who compared local options avoided overpaying.
Analyst verdict — who should consider using this pharmacy?
Consider visiting only if you need a quick, late-evening purchase and are prepared to verify price and packaging immediately. If you are price-sensitive, a tourist, or need a prescription-level consultation, the reviews suggest choosing a nearby alternative where reviewers found friendlier service and more consistent pricing.
Bottom line: inconsistent customer service and multiple reports of inflated pricing make this pharmacy a higher-risk choice for visitors who value transparent billing and professional oversight; it remains an option for occasional OTC needs provided you verify prices and request pharmacist involvement before finalizing purchases.
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7.771301, 98.318207
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