Border run = legal trick to reset your tourist visa. Exit Thailand, re-enter same day = new 60-day stamp.
- Get 60 new days (not 30)
- Same day return to Phuket
- All transport included
- 100% success guaranteed
Leave request → Manager will explain everything
Bill Bentley Pub Phuket airport exposed — promotions advertised but not honored, a warning for travelers expecting advertised deals
FastTrack Thailand = skip 2-hour immigration queues. Personal escort meets you with name sign, guides to VIP lane. 2 hours → 15 minutes guaranteed.
- 2 hours saved every arrival
- Personal escort with name sign
- VIP immigration lane access
- From $40 - cheaper than expected
Book FastTrack → Save 2 hours today
Quick take: should you stop at Bill Bentley Pub (บิลล์เบนท์ลี่ ผับ)?
Overall rating sits at 2.1 from 84 reviews, and guest accounts paint a split picture: some travelers praise cold draught lagers and a solid Pad Thai, while others report serious service and hygiene lapses. This review pulls only from verified guest reports so you know what to expect at the Phuket Airport location inside the check-in hall.
Service and seating: generally friendly, sometimes sloppy
- Multiple guests describe staff as friendly and service as quick. One visitor also noted there are usually plenty of seats, making it an easy pit-stop before departure.
- At least one serious service breakdown was recorded involving a wrong food item and an unprofessional response when asked to correct it. That single incident points to uneven training rather than a consistent policy.
Drinks and menu highlights reported by guests
- Beer options include draught lagers; one reviewer specifically mentioned ice-cold pints of Heineken and Sauvignon Blanc by the glass for wine drinkers.
- Coffee and non-alcoholic drinks get neutral-to-positive comments: a matcha latte without sugar was described as fine, and another guest called the coffee and food overall okay.
- From the food side, a Pad Thai with a large prawn received clear praise and was highlighted as a satisfying Thai option before a flight.
Price, charges and value — what reviewers actually said
- A beer price of 255 Baht was explicitly recorded by one guest.
- Another guest summarized prices as a bit high but acceptable for an airport outlet, and one reviewer complained about an added service charge.
Hygiene and facilities you should check on arrival
- One guest reported that a mistaken shrimp order was handled by staff with bare hands when swapping the plate contents; that raises hygiene concerns you may want to watch for.
- WiFi failure and the use of plastic utensils were both reported in a single review, so plan accordingly if you need internet or prefer reusable cutlery.
Practical details from reviews and venue data
- Operating hours: open daily 09:00–20:00, which covers most flight departures and arrivals at the domestic terminal.
- Payment: accepts debit cards but not credit cards, so carry a debit card or cash alternative at the counter.
- Accessibility: wheelchair-accessible parking and entrance are available.
- Terminal context: the pub sits among many other food options in the terminal, so alternatives are close by if this place doesn’t meet your needs.
Contradictions worth noting
- Several people praised friendly staff and quick service, while a separate reviewer described a hygiene-related incident that involved bare-hand handling of food. These two realities suggest service quality is inconsistent rather than uniformly good or bad.
- Food reviews range from unexpectedly good Pad Thai to incorrect orders; drink comments trend positive for lager lovers, but pricing notes include a specific high beer cost and a general feeling that airport prices are elevated.
- Promotions advertised outside may not be honored — at least one guest found an advertised offer had been withdrawn at the counter without prior notice.
Actionable tips before you go
- Confirm any advertised promotions with staff before ordering or queuing to avoid disappointment.
- If you receive the wrong dish, ask staff to replate using utensils rather than accepting direct hand contact; insist on a replacement if hygiene is a concern.
- Bring a debit card or cash alternative since credit cards are not accepted at this location.
- Expect airport-level pricing; verify total cost up front if a service charge appears on the bill.
- Go earlier in the day if you want quieter seating, or choose this spot primarily if you want a draught lager and quick service before a flight.
Bottom line
Bill Bentley Pub can deliver what many travelers want at a domestic terminal: draught lagers, reasonably quick service, and a decent Pad Thai option. However, inconsistent hygiene and occasional operational slip-ups make it a pragmatic but cautious choice. If you prioritize cold beer and a seat over flawless service, it’s worth a shot; if hygiene concerns or predictable pricing matter more, other nearby outlets in the terminal may be safer bets.
🕒 Opening Hours
💳 Payment Options
♿ Accessibility Features
8.107276, 98.305641
Comments are closed