Hush Hush Bar Phuket: Rawai hidden gem for live music nights, but recent guests warn of rude staff, no alcohol cocktails and toilet fees
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Hush Hush Bar Phuket — quick take
Hush Hush Bar Phuket in Rawai markets as a late-night music spot open nightly from 8:00 PM to 4:00 AM and holds an overall 4.2/5 from 43 reviews. Guest feedback splits sharply: some praise a lively, affordable local hangout with live music and themed nights, while several newer reviews report serious service and event problems. Read on to see which parts of the promise hold up and which parts you should verify before you go.
What guests liked: the on-site vibe and drinks
- Several visitors highlight live music and themed weekly events as the bar’s main draw for locals and visitors looking for a party night.
- One long-form positive review called the decor interesting and the drinks affordably priced, and specifically noted a bar manager who speaks good English.
- A 5-star reviewer recommended the place for drinks or a good party, indicating the venue can deliver a fun, casual night when things run smoothly.
What guests complained about: service, events and extra charges
- Multiple recent reviews describe rude staff behavior; that criticism appears repeatedly across independent reports.
- One guest reported a cocktail that arrived without alcohol, creating a literal and reputational problem for a bar.
- A report states the venue charged patrons to use the restroom, an uncommon policy that you should confirm ahead of time.
- One detailed New Year’s Eve complaint involved an off-site boat event: the boat allegedly did not match promised photos, food arrived cold (fries and chicken wings), snacks were limited to ten small chips bags that ran out, and the scheduled return time of 1:00 AM slipped until 3:00 AM — leaving the guest very dissatisfied and advising others not to book that event.
Why the reviews contradict each other
The positive review dates back several years, while the most critical reports are concentrated in the last two years and within the last 9 months. That timing pattern suggests either operational changes, inconsistent staffing, or weaker oversight on special events. Praise for live music and an English-speaking manager indicates the core concept still appeals, but recurring complaints about attitude, drink integrity, and unexpected charges point to reliability issues that have grown more common recently.
What this means for your visit — practical, data-backed advice
- Go for on-site nights only: If you want the live music or themed-night energy, attend the bar itself rather than signing up for external events run through the venue. The boat event described in reviews showed significant execution failures.
- Confirm cocktail content up front: Ask the bartender to confirm any cocktail contains alcohol if that matters to you; at least one guest received a drink described as non-alcoholic.
- Ask about restroom and extra fees: One guest reported being charged to use the toilet, so check the policy before ordering or committing to an event.
- Use cards or NFC if you prefer cashless: The venue accepts credit cards, debit cards and NFC payments, so you don’t need to rely on cash.
- Time your visit: The bar opens at 8:00 PM; arriving early lets you judge service and secure a seat before peak crowding and event-related stress can reveal problems.
Final judgment
Hush Hush Bar Phuket can be a genuine late-night hangout for live music and budget-friendly drinks, but recent, specific complaints about rude staff, missing alcohol in cocktails, unexpected restroom charges, and a poorly executed New Year’s Eve boat event expose inconsistent execution. If you prioritize a smooth experience, visit the bar for a regular music night, confirm policies and drink details in advance, and avoid booking special off-site events through the venue without documented guarantees.
Best use case: come for on-site live music and themed nights; treat special events and promises with caution.
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