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Regency Club at Hyatt Regency Phuket Resort reveals a rotating daily happy hour spread with attentive service and breathtaking sea views

Regency Club at Hyatt Regency Phuket Resort: friendly staff and killer views mask inconsistent food quality. I expose when happy hour truly delivers, when snacks disappoint, and the timing secrets that should steer your visit. Read to plan wisely.
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⭐⭐⭐⭐ 4.3/5Based on 27 Google reviews

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Regency Club at Hyatt Regency Phuket Resort — a reality check from real guests

Overall rating 4.3/5 from 27 reviews. Guests consistently point to stunning views and top-tier staff, but their accounts split sharply over the food offering. This review pulls every relevant detail from published guest reports so you can decide whether to stop by the Regency Club lounge during your Phuket stay.

When is the Regency Club actually active?

  • Happy hour runs daily from 5:00–7:00 PM — that is the one time the lounge regularly offers a broad selection of food and drinks according to guests.

What you’ll find during happy hour

  • Rotating daily selection of hot and cold items: examples named by guests include charcuterie boards, fruit, salads, bread and crackers, three different desserts, chicken burgers, fried rice, fried chicken, fried tofu, and shrimp tempura.
  • Beverage options during that window: a cocktail of the day plus wine, beer and non-alcoholic drinks.

What you’ll find outside happy hour

  • Very limited offerings: cookies, crackers, small desserts and non-alcoholic beverages.

Contradiction to know: generous spread or skimpy hors d’oeuvres?

Guest reports diverge. One guest described a daily-changing, buffet-style spread with multiple mains and desserts. Another guest from frequent Hyatt stays said the club fell short of brand expectations, citing minimal quantities and low-quality bites — a few slices of cheese, bread with unsalted butter, a sponge-with-cheese mistaken for pizza, and single-bite specials. Use this as a reality filter: the Club can produce a generous spread, but consistency appears unreliable.

Service, atmosphere and extras

  • Staff receive near-universal praise for warmth and attentiveness; one review described staff going beyond expectations with a decorated bed and celebratory cake for a guest occasion.
  • Views from the lounge are consistently described as excellent and are a frequent reason guests value time spent here.
  • One guest explicitly said drinks and wine were good and easy to access, suggesting beverages are a dependable positive even where food varies.

Practical, actionable advice

  • Plan your visit between 5:00 and 7:00 PM to access the full rotating selection; arriving earlier in that window reduces the chance you’ll encounter depleted items.
  • Don’t rely on the club as a substitute for a full dinner if you expect consistent, high-quality hot food — bring that expectation in line with the mixed guest reports.
  • Payments: the bar accepts credit and debit cards and NFC contactless pay, so you don’t need cash for extras.
  • Accessibility: wheelchair-accessible parking and restrooms are available at the property.
  • If you’re staying at the Hyatt, free hotel parking was mentioned favorably by a guest and can make accessing other resort dining options easy if the club falls short that day.

Who should use the Regency Club lounge?

  • Visitors primarily after a relaxed sunset drink with a view and friendly service — guests repeatedly praised staff and the lounge panorama.
  • Families or guests who want a casual, light evening snack and prefer the convenience of an in-resort lounge during 5–7 PM.
  • Frequent Hyatt travelers or those expecting Regency Club standards might want a realistic mindset: this location gets mixed marks for food quality.

Bottom line

If the priority is sunset views, attentive staff and a dependable drink program, the Regency Club at Hyatt Regency Phuket Resort delivers. If you expect a consistent upscale buffet experience every evening, guest reports suggest occasional letdowns on quantity and preparation. Maximize value by timing your visit for the daily 5–7 PM window and arriving early in that slot.

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🕒 Opening Hours

Monday: 5:00 – 7:00 PM
Tuesday: 5:00 – 7:00 PM
Wednesday: 5:00 – 7:00 PM
Thursday: 5:00 – 7:00 PM
Friday: 5:00 – 7:00 PM
Saturday: 5:00 – 7:00 PM
Sunday: 5:00 – 7:00 PM

💳 Payment Options

Credit cards accepted
Debit cards accepted
NFC payments (Apple Pay, Google Pay)

♿ Accessibility Features

Wheelchair accessible parking
Wheelchair accessible restroom
📍 Coordinates:
7.946096, 98.271179
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