My Gym Patong Phuket review: clean machines, welcoming manager Joom and great value for visitors, plus one recent staff complaint
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My Gym Patong — clear winner for visitors, with one serious staff warning to know
My Gym Patong scores 4.8/5 across 107 reviews. Guest feedback paints a picture of a large, well-equipped gym in central Patong that appeals to short-stay visitors and regulars alike, but one recent review reports unacceptable staff behaviour and inconsistent rule enforcement. Below I break down what customers actually say, what that implies, and how to visit smartly.
Quick facts at a glance
- Rating: 4.8/5 from 107 reviews
- Hours: Open daily 6:00 AM–12:00 AM
- Payment: Contactless/NFC accepted
- Accessibility: Wheelchair-accessible entrance and parking
- Location context: Surrounded by bars and nightlife in Patong — convenient for visitors combining evening plans with workouts
What guests praise (specifics from reviews)
- Size and cleanliness: multiple reviewers describe the gym as big and clean
- Equipment: repeatedly noted as having good machines and everything needed for a workout
- Staff interactions: counter staff Pat gets singled out as welcoming; another staff member named Jun receives praise
- Management: manager Joom is mentioned as professional and an ex body-building competitor
- Value for visitors: at least one review highlights attractive short-stay pricing, calling it the best value in the Patong area
What guests warn about (important red flags)
A detailed complaint describes a staff member named Leo making a sexually inappropriate comment to a guest and then sending an apology message that conflicted with the original remark; the same reviewer also reports that shoe rules were enforced unevenly, suggesting double standards.
How to interpret the praise and the complaint
The positives are consistent: cleanliness, solid machines, friendly front-desk service and a manager with fitness credentials. That pattern suggests the gym maintains a reliable basic offering that suits both visitors and locals who want standard gym equipment and a tidy environment.
The negative report is specific and serious: it documents harassment, an inconsistent post-incident response, and perceived preferential treatment regarding footwear rules. Because reviews otherwise highlight professional management, the incident reads as an isolated but consequential failure in staff training and policy enforcement rather than a systemic endorsement of poor conduct.
Actionable advice before you go
- Bring a contactless payment method — NFC payments are accepted, so you can avoid needing cash.
- Plan workouts within opening hours — gym is available every day from 6:00 AM to midnight, which covers early mornings and late evenings for travelers.
- Follow posted rules — a reviewer mentions take-off-your-shoes signage; comply to avoid conflict and ask staff for clarification if you see inconsistent enforcement.
- If you need assistance — seek the manager on duty for questions or to report problems; reviewers praise the manager’s professionalism.
- Accessibility users — the facility lists wheelchair-accessible parking and entrance, so it’s a practical option for mobility needs.
- If you experience harassment — document the interaction, request to speak with management immediately, and consider reporting the incident publicly if resolution is inadequate; one reviewer reports an apology message that conflicted with the original behavior, which underlines the importance of documentation.
Best use case and who should be cautious
My Gym Patong looks especially well-suited for short-stay visitors and travelers who want a clean, well-equipped gym near Patong nightlife and flexible hours. Families or mobility-limited visitors will find the accessible entrance and parking useful. People sensitive to staff conduct should be cautious: a single recent, explicit complaint means you should verify how staff handle rules and complaints when you arrive.
Bottom line
High overall satisfaction and repeat praise for equipment, cleanliness, and friendly front-desk service make My Gym Patong a strong pick for most visitors to Patong. The serious nature of one recent staff complaint changes the risk profile: the facility still looks solid for a typical workout, but be prepared to escalate any unacceptable behaviour to management and keep a record of incidents. Book or drop in if you value convenience and equipment quality; expect to rely on staff professionalism if an issue arises.
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