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Cookies Cafe is picture perfect but the charm hides flaky service, reheated sticky pastries and a baked sushi that tastes sunbaked
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Cookies Cafe: high score, messy details
Quick read: Cookies Cafe scores 4.6 out of 5 from 199 ratings, which signals broad approval but also masks recurring problems that matter more than the average implies.
Hours, access and basic conveniences
This place opens every day at 7:30 in the morning and closes at 8:00 in the evening, so it is set up to catch early coffee traffic and casual evening sit-downs. There is free parking both in a lot and on the street, which removes one common hassle for island visitors. Payment systems are modern: credit and debit cards work and contactless NFC payments are accepted, so cash is not required. The cafe sits inside a small commercial cluster that includes a supermarket, a couple of coffee shops, lodging and a massage spot, which makes it an easy stop for people running errands or staying nearby.
Food and drinks: where the shine comes from and where it peels away
Several patrons praise the coffee and pastries as standout elements; one wrote that the coffee is rich and flavorful paired with fresh pastries. The menu also includes vegetarian choices and at least one savory item that receives enthusiastic mentions: cashew chicken stir-fry with rice paired with freshly squeezed orange juice was described as the most delicious menu item by a customer who returned a positive report. Those are the high points locals and visitors latch onto.
Positive coffee and pastries, a noteworthy cashew chicken and a very good fresh orange juice are real reasons to come.
But there are clear product-level failures that matter. An almond croissant was reported as having been frozen, reheated and served too hot, resulting in a sticky, non-flaky texture. A separate customer described a baked sushi experiment as tasting like a spicy tuna roll left in the sun, a description that is an unambiguous warning to avoid that particular item. These are not minor preferences; they are technique problems that point to inconsistent pastry handling and risky menu experiments.
Service and vibe: friendly but not reliably attentive
Staff are described across multiple customers as smiling and cheerful, which creates a welcoming atmosphere. At the same time, an incident was reported where the server was rarely seen after orders were placed, which suggests service can drop into inattentive territory during some shifts. The space itself receives praise for being gorgeous with good music and a cozy feeling, which helps cover some operational faults for many patrons.
Family and local patterns
The cafe attracts repeat local traffic; one guest said they come every morning since arriving in the area and noted a kids play room that makes the location family friendly. That combination of regulars plus family amenities means peak times will feel settled rather than touristy, and it also implies some menu items are tuned to daily visitors rather than occasional tourists.
Actionable verdict: what to order, what to avoid, and when to go
- Order: Coffee and fresh pastries are the safest bet, plus the cashew chicken stir-fry and fresh orange juice if you want something savory and filling.
- Avoid: The almond croissant if you need a true flaky pastry, and the baked sushi experiment unless you like surprising textures and flavors.
- Timing: Come in the morning for the strongest probability of good coffee and fresh pastries; family groups will find the kids play area useful.
- Practicals: Leave pets at home since animals are not allowed; plan to pay by card or contactless; use the free parking rather than searching for paid spots elsewhere.
Final tally
Cookies Cafe is the sort of place that earns a high overall score because its staples work and the atmosphere charms many customers. That score conceals technical inconsistencies in pastry handling and occasional inattentive service. If you value reliable technique and menu restraint, pick specific tested items from the list above and avoid culinary experiments here. If you want friendly staff, easy parking and a morning coffee spot with a local feel, this remains a strong pick.
🕒 Opening Hours
💳 Payment Options
🅿️ Parking Options
7.81307, 98.339378
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