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Merchant Kitchen will make you cheer at breakfast then curse at dinner — stellar service and tom yum, undercooked pizza and bland curry
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Merchant Kitchen — a brilliant mess that makes you cheer and curse in one sitting
Merchant Kitchen sits inside Phuket Marriott Resort & Spa, Merlin Beach and wears a respectable 4.4 out of 5 from 73 reviews.
Service: incredible flexibility, occasional snail pace
Staff showed startling flexibility when a breakfast guest ordered an off-menu Phuket Waldorf salad and the kitchen produced it without hesitation.
The restaurant manager personally solved a dietary problem by bringing a large plate of hash browns after a guest explained they avoid pork.
One diner reported dining outdoors with a pool view while the room stayed reasonably busy and was still adequately staffed that day.
Conversely, multiple comments flagged slow service on certain occasions, including water that took an unusually long time to arrive.
Pastry and breakfast staff earned praise for swapping out items and bringing extras when requested, demonstrating attentive hands-on service.
Kitchen: theatrical highs and frustrating lows
Thai dishes can sing — the green curry was described as packed with flavor and spice.
Tom yum with shrimp earned top marks from one guest, who preferred it decisively over the mushroom version.
Pad thai received perfect praise from a diner, while sea bass landed solidly as above average.
Other items stumbled: butter chicken was criticized as bland and watery by a reviewer who expected more punch.
Seafood pasta suffered from excessive oil and an off-putting use of mussels in oil, according to one plate-by-plate account.
Pizza arrived undercooked for at least one guest, which is an unforgivable slip for a kitchen that can otherwise produce strong Thai mains.
Some a la carte mains like Japanese salad and Lamb Rogan Josh arrived in generous portions but left diners feeling the taste was merely average.
Breakfast and buffet: the real crown, with serious attention to detail
Guests repeatedly praised the breakfast buffet for variety and a high service level that met Marriott standards.
The team accommodated a request for soy milk oatmeal by preparing it fresh, signaling genuine adaptability to dietary needs.
Buffet offerings include an impressive array of cereals, cheese, and a gluten-free section with labeled bread and muffins for allergens.
Clear allergen labeling at every food name tag was noted, a welcome safety feature for sensitive diners.
Practical realities that will shape your decision
Merchant Kitchen operates every day from 6:30 AM to 11:00 PM, giving you ample windows to time a visit around breakfast strength or dinner risk.
The restaurant accepts credit and debit cards, removing the hassle of needing cash during your meal.
Accessibility is robust with wheelchair-accessible parking, entrance, restroom, and seating documented for guests requiring those facilities.
Portion sizes trend large across the menu, so ordering less at the outset will prevent food waste and disappointment from being overwhelmed.
One reviewer flagged that lunch options around the hotel are limited, making Merchant Kitchen a go-to by default for midday dining.
At least one guest explicitly preferred Merchant Kitchen to the nearby beach grill, suggesting relative value within the resort’s dining lineup.
Expect a charming oddity during your visit: some guests mentioned the presence of cute cats in the dining area.
Final call — who should go and what to order
If you want the safest, most satisfying experience here, show up for breakfast when variety, service responsiveness, and allergen care are at their peak.
When you dine later, pick Thai mains — green curry, tom yum with shrimp, and pad thai showed consistent praise and offer the best chance of culinary joy.
Avoid the identified weak spots until the kitchen proves otherwise: butter chicken, the seafood pasta described as oily, and pizza that was once undercooked.
Balance adventurous ordering with the reality of very generous portions by sharing plates or ordering one less dish than you think you need.
Merchant Kitchen is a place of real brilliance and real blunders; treat it like a talented but temperamental team and you’ll leave cheering far more than cursing.
🕒 Opening Hours
💳 Payment Options
♿ Accessibility Features
7.883286, 98.272415
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