The Cliff restaurant offers a stunning sea view but sloppy kitchen, rotten décor choices and managerial chaos turn it into a regretful meal
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Cliffside promise, middling delivery
The Cliff restaurant carries a modest 3.6 out of 5 from 16 reviewers — not a death sentence, but a clear signal that what you see from the terrace and what you eat can belong to two different experiences. The place sits above the bay and delivers the one indisputable asset every reviewer agrees on: an outdoor perch with a sea view that stretches for kilometers. That scenery is the restaurant’s headline; everything else feels like supporting cast with mixed talent.
The view versus the venue
Sitting outdoors here genuinely rewards you with panoramic coastline vistas. The interior does not match that cinematic outlook: furnishings lean toward tired and a little run down. Occasionally there’s live music and a buffet service on offer; the buffet is limited but generally described as tasty. If the ocean matters more to you than upholstery, this is an easy trade-off. If you care about polish, the decor will irritate.
Menu roulette: hits, misses and some safety signals
The menu delivers wildly inconsistent results. Burgers score reliably well; that makes them a sensible default. Several reviewers flag severe missteps: a bacon carbonara pizza arrived topped with scrambled eggs, a crème brûlée came out excessively eggy and overdone, raw or unfresh fish and soggy shellfish were served, and a mango juice included visibly rotten fruit that staff dismissed as decoration. Portions are described as well-sized for sampling multiple dishes, so sharing plates is practical. One blunt user recommendation: stick to Thai dishes and the simpler mains rather than experimental Western mash-ups.
Service: friendly faces, operational collapse
The front-line staff consistently get praise for being courteous and smiling, and bartenders earn specific compliments for helpfulness. That pleasant surface masks an operational problem: service pacing. A reviewer recorded a 45-minute wait for a beer and meals arriving 20 minutes apart, which points to coordination or management failures rather than basic staff attitude. If you value timely courses or are on a fixed schedule, this place can let you down.
Practical playbook — what to do and what to avoid
- Reserve an outdoor table if the view is your priority; table prebooking is available and recommended.
- Order burgers and Thai mains as safe bets; skip desserts and complex fusion plates until management proves consistency.
- If drinks arrive slowly, be prepared to fetch them from The Cliff Bar yourself; a reviewer did this and avoided long waits.
- Consider the buffet only when you want a casual, limited-choice dinner rather than a la carte precision.
- Payment is straightforward: the restaurant accepts credit cards, debit cards and NFC payments.
- This outlet sits within the Centara Villas Phuket complex environment; expect resort-style traffic and guests from adjacent properties.
Who should go — and who should skip it
Go if you prioritize the view, want a relaxed drink with live music now and then, and can tolerate spotty kitchen consistency. Skip it if food safety and synchronized service are non-negotiable, or if you need a tightly timed dinner after excursions. Resort guests sometimes use the place out of convenience; that explains some repeat business despite uneven quality.
Final verdict
The Cliff delivers one extraordinary selling point and several avoidable problems. The horizon is worth the visit once, twice even, but treat the menu like a small sample tasting rather than a guarantee. If you want a guaranteed satisfying meal, pick the safe items, prebook, and bring patience — or find the bar and a sunset view without betting the evening on kitchen consistency.
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7.859598, 98.287354
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