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Andaman Massage Kamala Phuket praised for expert, pain-relieving therapists and friendly service — expect effective relief and hospitality
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Andaman Massage (Kamala, Phuket) — quick verdict from guest reports
Andaman Massage holds a strong overall score of 4.6 from 329 reviews and operates daily from 10:00 AM to 11:00 PM. Guest feedback clusters into two clear stories: a string of high-satisfaction reports for aroma, oil and foot treatments, and a few serious cautions about Thai-massage intensity and an incident of inappropriate behavior by a staff member.
What reviewers praise
- Aroma massage produced measurable relief for a traveler with lower back pain without prior disclosure to the therapist, indicating effective assessment and technique.
- Several guests described therapists as well trained and the staff as friendly, leading to repeat visits from a local resident who comes every time they visit Phuket.
- Services mentioned by guests include Thai massage, oil massage, aroma massage, foot massage, foot scrubs and manicures, with a family reporting that both kids and parents enjoyed foot treatments and nail services.
What reviewers warn about
- One guest described a Thai massage session as extremely rough, with forceful spinal and neck manipulation that continued despite at least three requests to soften the pressure, and reported lingering neck pain a week later.
- One guest reported behavior from a female therapist that they perceived as potentially sexual harassment, which led that guest to leave and seek another shop the following day.
Why experiences are inconsistent
Reviews indicate the variation centers on two axes: treatment type and therapist style. Aroma, oil and foot work are repeatedly praised for delivering relaxation and pain relief. Thai massage, by contrast, is portrayed in at least one account as aggressively applied, producing discomfort rather than relief. That divergence points to strong therapist-level differences in pressure and technique rather than a single uniformly delivered brand experience.
Actionable guidance before you book
- Choose aroma, oil or foot treatments if you want a higher probability of a soothing, effective session; these modalities received the most positive reports.
- If you consider Thai massage, clearly state your preferred pressure and ask the therapist to demonstrate or begin gently. If your request is ignored, request a different therapist or end the session early to avoid injury.
- If you experience inappropriate behavior, leave and inform management immediately; one guest decided to switch shops after an incident.
- Bring family members for foot massages and manicure services based on a family report that those services were kid and parent friendly and personalized to needs.
How to read the rating
A 4.6 overall score suggests generally positive outcomes across many visits. The specific guest reports provided show high satisfaction concentrated in non-aggressive treatment types and isolated but significant negative incidents tied to massage intensity and staff conduct. Use the rating as a starting signal, then align your treatment choice and communication strategy with the risk patterns revealed by reviews.
Final assessment
Andaman Massage is a solid option in Kamala, Phuket for aroma, oil and foot therapies with long daily hours and a history of friendly staff and repeat local clientele. Exercise caution with Thai massage and be prepared to state and enforce pressure limits. Report any misconduct to management and consider trying a short session first to confirm therapist style before committing to a longer treatment.
🕒 Opening Hours
7.949827, 98.280457
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