Kim's Massage on Fitness Street is spotless, welcoming and affordable, but massage quality varies by therapist so ask for experienced staff
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Quick take: Is Kim’s Massage worth your time in Rawai?
Overall rating sits at 4.1/5 from 463 reviews, and guest reports point to a clear split: some visitors describe spotless rooms, caring therapists and reflexology-level skill, while others say quality has slipped to superficial leg rubbing. Open daily 11:00 AM–9:00 PM and not wheelchair accessible at the entrance, Kim’s Massage delivers a mixed but actionable experience depending on which therapist you get and what you book.
What consistently comes up in guest reports
- Cleanliness and atmosphere: multiple reviewers call the parlour clean and welcoming, with a calm environment and functional foot-washing basins.
- Variable therapist skill: praise for an experienced therapist named Su contrasts with complaints that some staff give only brief, light contact rather than true reflexology.
- Payment and extras: guests report paying in advance, that Visa is accepted, and that tea (ginger tea specifically mentioned) is served after sessions.
- Practical customer comforts: disposable pants are supplied to prevent oil on clothes.
Which treatments and timing did guests actually report?
A guest specifically booked a combined foot and hand massage for 400 baht and described the session breakdown as 50 minutes of foot massage, 5 minutes of hand massage and 5 minutes of back work. Another visitor noted targeted foot-and-leg work with reflexology techniques performed methodically. Do not assume every booking will match those timings; consistency appears to depend on the assigned therapist.
Where reviewers disagree — and why that matters
Two distinct narratives emerge. One group experiences methodical reflexology, thorough foot-and-leg work and thoughtful finishing touches. The other group experiences short, superficial contact labeled as a foot massage and an overall decline in technique and maintenance. The divergence suggests inconsistent training or rotation of staff between branches; one reviewer even attributes top experiences to a different branch. If reliable, repeatable care matters to you, that variability is the single most important risk.
Actionable tips before you book
- Ask for Su or request an experienced reflexologist by name when you call, if you want methodical foot work and reflexology — a guest specifically recommended Su for that skill set.
- Pay attention to session structure at check-in: guests report paying up-front, so confirm exact time allocation for each treatment before handing over payment.
- Book foot-focused slots and confirm duration: one guest documented 50 minutes devoted to feet in a combined session, which you can use as a benchmark when negotiating service time.
- Bring a small change for tipping but check quality first; a long-term regular warned against tipping for very brief, perfunctory contact.
- Expect basic comforts: disposable pants are provided to avoid oil stains and tea is served at the end of the treatment.
- Accessibility note: there is no wheelchair-accessible entrance per facility data, so make alternative arrangements if mobility is a concern.
What to expect in the surroundings and logistics
The spa sits among a cluster of Rawai-area hotels, cafes and casual restaurants, which makes it convenient to pair treatment with nearby dining or lodging. Parking details are not specified in the data set, so plan for paid parking or drop-off. Opening hours are uniform seven days a week from 11:00 AM to 9:00 PM.
Final verdict — who should visit Kim’s Massage?
Visit if you want affordable, often-clean spa rooms with the potential for genuine reflexology and a friendly, caring team; prioritise asking for a named competent therapist and clarifying session structure up front. Skip or be cautious if consistent, clinically reliable reflexology is a must and you cannot risk variability in skill or short, superficial sessions. Management attention appears needed to restore uniform standards across staff and branches based on contrasting guest reports.
One-sentence summary you can act on
If you want a good chance at a thorough foot-and-leg reflexology session at reasonable cost, ask specifically for an experienced therapist (Su was singled out), confirm treatment timing before paying, and be prepared for variability in service quality between visits and branches.
🕒 Opening Hours
7.773046, 98.323135
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