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Massage By Ked Two Rawai Phuket offers standout therapists and serene atmosphere yet inconsistent staff service and availability make visits hit or miss
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Massage By Ked 2 — quick read for Rawai visitors and budget massage seekers
Overall rating reported 4.2 out of 5 from 140 reviews. Guests describe sharply divided experiences: some call it one of the best value spots for foot, back and aroma work; others report rude staff, superficial technique and even being turned away despite apparent availability. Read on for what exactly reviewers liked, what they warned about, and how to visit with the best chance of a good session.
What guests praised
- Treatments singled out positively: foot, back and aroma massages, plus head-and-foot combos — several reviewers said these services felt well executed.
- Atmosphere elements that helped the experience: relaxing music and a tranquil setting were specifically mentioned as contributing to better sessions.
- Perceived value: multiple guests described the venue as cheap with an excellent price-to-quality ratio compared with other local options.
- Individual therapists: two team members were named positively for professionalism and technique.
What guests criticized
- Service refusal despite apparent availability: one group reported being repeatedly told to come back another day even though therapists appeared unoccupied.
- Technique and attitude problems: reviewers described masseuses as unfriendly, untrained or performing random, ineffective touching rather than structured massage work.
- Time-keeping concerns: a reviewer contrasted this branch with another location and accused a staff member of cheating on session time.
Why reviewer experiences diverge
Patterns in the feedback point to inconsistency rather than a single uniform problem. Positive reviews focus on specific services and specific therapists, while negative reviews emphasize staff attitude and poor technique. That split suggests the customer outcome depends heavily on which therapist you see and on the shift or day you visit. A separate comment comparing a different branch implies variable management or training standards across locations.
Actionable visiting strategy based on guest reports
- Book or call ahead: at least one complaint involved being turned away despite visible staff. Calling or reserving a time reduces that risk.
- Request a recommended therapist: reviews identify particular team members as consistently professional; asking for a recommended practitioner increases the chance of a good session.
- Confirm session length up front: a reported time-cheating issue means you should state and confirm the duration at booking and when you arrive.
- Choose services that get the most praise: prioritize foot, back or aroma massage if you want the treatments reviewers liked most.
- If you encounter poor technique or attitude, escalate politely to management so the problem is recorded; reviewers suggested management-level issues affect consistency.
Practical details reviewers referenced
- Opening hours: daily from 10:00 AM to 11:30 PM.
- Payment: contactless (NFC) payments are accepted.
- Nearby businesses listed by reviewers and local data include a cafe, a nearby apartment hotel and local restaurants — useful landmarks if you arrive on foot or by taxi.
Bottom line — who should go and who should skip
If you want an affordable foot, back or aroma massage and are willing to choose your therapist and confirm session details, this place can deliver strong value. If you need guaranteed, consistently professional technique across every visit, the mixed reviews suggest you may prefer to try other local spas or the alternative branch noted by reviewers. A simple booking call and asking for a recommended practitioner are the two steps reviewers most consistently implied will improve your odds of a positive experience.
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7.797402, 98.327415
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