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Naiharn Massage Phuket delivers consistently deep yet soothing massages with attentive therapists for lasting relief praised by visitors
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Naiharn Massage Phuket — quick read for visitors (rating 4.6/5 from 34 reviews)
Summary first: reviewers consistently praise the in-house masseuses and value they received, while one recent waxing complaint raises a clear safety warning that should affect how you book certain treatments.
What guests report about the massages
- Multiple guests described the massages as relaxing and effective for back pain and muscle soreness.
- One reviewer called their session among the best in Thailand, crediting a masseuse named Roong for an exceptional experience.
- A foot massage was specifically noted for having balanced firm and gentle pressure suited to both relief and relaxation.
Hair services and owner presence
- At least one guest combined a massage with hairstyling and left satisfied after a braiding service.
- The owner, Nii, was singled out as helpful by a reviewer who also described the service as offering strong value for the price paid.
Serious caution: waxing report to consider before booking
One recent review detailed an armpit waxing that resulted in painful skin tearing, visible bruising, and remaining hairs that required the guest to tweeze them after the appointment; the same review reported the use of cold wax and a stated charge of 500€ for the treatment.
Reconciling praise with the negative waxing experience
The positive massage accounts and the severe waxing complaint point to a service-quality split between treatment types or individual technicians rather than a uniformly good or bad facility.
Possible reasons based on reviewer details: some therapists deliver attentive, problem-targeted massage work, while waxing may involve different skill sets and risk management that one guest found inadequate.
Practical, evidence-based visit recommendations
- If your priority is therapeutic massage for back pain or muscle soreness, ask to book with a named therapist and request a practitioner experienced in deeper work; Roong received an explicit recommendation from a past guest.
- For foot massage, describe your preferred pressure level at the start; a reviewer praised a session that balanced firmness and softness, so clear communication helps reproduce that result.
- Avoid booking waxing without advance confirmation: verify the waxing method, insist on a patch test, confirm the exact price upfront, and ask about post-care steps to reduce bruising and tearing risk.
- If you want hair braiding or light hairstyling, mention that a guest reported a satisfactory outcome for braiding specifically.
- If anything goes wrong, contact the owner directly; one reviewer noted the owner Nii as responsive and helpful.
- Logistics to note before you go: the facility is open daily from 9:00 AM to 10:00 PM and offers valet parking.
- Accessibility warning: the entrance and restroom are not wheelchair-accessible, so plan alternatives if mobility is a concern.
Who should book, and who should be cautious
Book if you want focused massage work, especially for muscular issues; reviewers repeatedly described the staff as attentive and skilled at delivering relief. Be cautious about cosmetic procedures like waxing unless the shop confirms protocols and demonstrates competence beforehand.
Bottom line
Naiharn Massage Phuket earns strong marks for massage quality and customer service in multiple guest accounts, but a documented serious waxing incident requires prospective clients to do simple pre-booking checks to protect their safety and money. Use the owner as a point of contact, name your preferred therapist when possible, and always confirm treatment method and price before consenting to cosmetic services.
🕒 Opening Hours
🅿️ Parking Options
7.781506, 98.313713
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