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Safety alert for Home Massage Kamala in Kamala Phuket — recent guests report unprofessional conduct, shortened sessions and hygiene concerns
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Home Massage Kamala — quick read for booking confidence in Kamala, Phuket
Overall rating sits at 4.5 from 111 reviews, but guest reports show a split experience: many praise skilled, friendly staff and cleanliness, while others report short sessions, weak pressure and troubling incidents of inappropriate touching. Below I break down what guests actually reported and give precise steps to help you decide whether to book.
Which treatments do reviewers actually mention?
- Foot massage — several guests booked this specifically and expected one-hour sessions.
- Oil massage described as similar to traditional Thai massage.
- Thai body massage and targeted neck and back massage.
Do guests get the full session time they paid for?
Multiple reviewers reported receiving shorter sessions than booked: two guests noted receiving roughly 40–50 minutes when they had paid for one hour. One review explicitly described a paid 1-hour foot massage reduced to 40 minutes. This is a consistent gap and affects perceived value.
Analyst tip: confirm the actual start and end time at booking and ask the staff to note the agreed duration on the receipt. If you care about a full hour, set a visible timer on your phone so you can verify session length before paying.
How is pressure and massage quality?
Guest opinions vary. One reviewer praised a therapist named Sau as qualified and effective. Other guests described massages as too light, feeling like mere touching, and reported therapists refusing or failing to increase pressure when requested.
Analyst tip: state preferred pressure level and problem areas when you arrive, and if the therapist ignores your request, stop the session and ask for a different therapist or a refund.
Cleanliness and professionalism — conflicting reports
Reports diverge sharply: one guest called the salon very clean and comfortable, while another described sheets that appeared unwashed and labeled service unprofessional. A separate complaint noted a therapist using a phone during a session.
Analyst tip: do a quick linen check before you lie down and ask for fresh sheets if anything looks off. If a therapist is using a phone while working, end the session and report the behavior to management.
Serious safety warnings reported by guests
Two independent reviews described inappropriate touching during massages: one recounted repeated grabbing of the crotch during a neck and back treatment; another said a male client was touched in private areas during a Thai body massage. These are nontrivial safety concerns present in the guest dataset.
Analyst guidance: avoid unaccompanied vulnerability. Keep underwear on if that makes you safer, request therapists of a specific gender, maintain towel coverage, and stop the massage immediately if anything feels inappropriate. Keep proof of payment and consider reporting any serious incident to local authorities or the booking platform used.
Location and hours from guest notes and facility data
- One guest mentioned walking about five minutes from the sea to reach the spa, suggesting it is close to Kamala beachfront areas.
- Operating hours are listed daily 9:00 AM to 12:00 AM, so late-evening bookings are possible.
How to choose when you arrive — an actionable checklist
- Confirm treatment type and exact duration in writing before the session begins.
- Ask for the therapist by name when possible; a reviewer recommended Sau by name.
- State desired pressure and critical problem areas clearly at the start.
- Inspect linens and request a fresh set if you have doubts.
- Keep modesty preferences explicit; ask for a same-gender therapist if that makes you more comfortable.
- If you observe phone use, unfinished time, or any inappropriate touching, stop the session and raise the issue with management before paying.
- Consider daytime appointments when staff and management visibility is higher.
Bottom line — who should try Home Massage Kamala?
If you prioritize friendly staff and a chance of skilled therapists, many guests report positive experiences and a comfortably clean environment. However, recurring reports of shortened sessions, light touch when deeper pressure was requested, and two serious reports of inappropriate touching mean you should apply the safety checklist above and be prepared to refuse or stop service. For those seeking guaranteed deep-pressure Thai work or strict consumer protections, consider comparing nearby alternatives mentioned by reviewers before committing.
🕒 Opening Hours
7.950208, 98.284615
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